#124 African BPO – BOSAG in Ghana

In the 124th episode of "Good Morning BSS World," I take you on a journey to Accra, Ghana, for an insightful conversation with David Gowu, Board Member of BOSAG (Business Outsourcing Services Association of Ghana). Discover why Ghana is rapidly emerging as a prime destination for BPO and ITO services, attracting global giants like Concentrix and Teleperformance. David shares how Ghana’s young, educated, and English-proficient talent pool (over 400,000 strong), has become the backbone of its growing outsourcing sector. With more than 600,000 young people ready to be trained and a monthly influx of 20,000 new candidates, Ghana offers scalability and quality at a competitive price point. Learn about BOSAG’s pivotal role as a trade association, acting as the ecosystem builder and one-stop shop for international companies looking to enter the Ghanaian market.