Good Morning BSS World
"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
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#100 CX Outsourcers 2024 go to Atlanta
In this episode, Wiktor Doktór and Peter Ryan discuss the upcoming CX Outsourcers 2024 event. They pay tribute to the co-organizers, introduce special guests, and reveal the countries represented. The conversation also delves into diversity in the CX world, event activities, and new data revelations. They conclude by announcing the event dates and expectations.
Key Points
- CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.
- The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.
- Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.
Chapters
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Transcript
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