Good Morning BSS World
"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
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#108 Path to HR digitalization
Bartosz Guzowski joins to discuss the pandemic's role in accelerating HR digitalization. The conversation delves into the digital potential within HR, highlighting the synergy between HR and IT for successful transformations. Key steps and strategies for digitalizing HR processes are outlined, with a focus on effective change management. The episode offers insights on initiating digitalization, customizing processes for various industries, and comparing adaptability across sectors and countries. Advancements in Central Eastern Europe, self-service adoption, internal communication benefits, and the feasibility of in-house digitalization are explored, emphasizing continuous improvement and KPIs.
Key Points
- Digital transformation in HR is essential for optimizing processes and enhancing employee experience, making the integration of cloud-based solutions critical for modern organizations.
- Successful digitalization requires a robust strategy, governance, and change management, with a particular focus on harmonizing processes and ensuring continuous improvement post-implementation.
- The role of HR is evolving from transactional to strategic, necessitating closer collaboration with IT and other departments to achieve organizational goals and improve overall efficiency.
Chapters
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| 32:06 | |
| 34:46 | |
| 39:36 |
Transcript
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