#132 Inside Evolvexe: Building a Full-Scope BPO Powerhouse in Georgia
In Episode 132 of Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how Evolvexe emerged as one of Georgia's pioneering full-scope BPO providers and what makes the Georgian outsourcing market uniquely competitive. From customer service and content moderation to social media management and identity verification support, Evolvexe delivers a broad portfolio of outsourcing services tailored to global needs. Sergo unpacks why Georgia’s language capabilities, international student community, and cost-efficiency make it an attractive destination for outsourcing – especially for industries like iGaming and tech support.
Key Points
- The BPO sector in Georgia is growing rapidly, driven by cost efficiency and a multilingual workforce.
- Evolvex Group offers a range of BPO services including customer support, back office operations, and social media management, with a focus on international clients.
- Georgia's strategic advantage lies in its ability to provide high-quality services at competitive prices, attracting major international brands like ASUS.
Chapters
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Transcript
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